Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your BookFever order to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags (if applicable), and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, please contact us at bookfever.co@gmail.com.

If your return is accepted, we'll send you a return shipping label, along with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

You can always contact us with any return questions at bookfever.co@gmail.com.

Damages and Issues

Please inspect your BookFever order upon delivery and contact us immediately if your item is defective, damaged, or if you receive the wrong item.

Our team will review the issue and help make it right.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods

• Custom or personalized products

• Personal care goods

• Hazardous materials, flammable liquids, or gases

Unfortunately, we cannot accept returns on sale items or gift cards, except where required by law.

If you have any questions about your specific item, please contact us at bookfever.co@gmail.com.

Exchanges

The fastest way to get the item you want is to return your current item. Once your return is accepted, you can make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without providing a justification, subject to applicable legal exceptions.

Returned items should be in their original condition, unworn or unused, with tags (if applicable), and in their original packaging where possible.

This policy does not limit your statutory consumer rights.

Refunds

We will notify you once we've received and inspected your return and let you know whether your refund has been approved.

If approved, your refund will automatically be issued to your original payment method within 10 business days.

Please remember that your bank or credit card company may take additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at bookfever.co@gmail.com.

Thank you for choosing BookFever!